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Privacy Policy

MEOUN > Privacy Policy

Effective Date: March 3, 2024
Last Updated: 24/12/2024

Meoun Education Ltd. (“Meoun”, “we”, “us”, or “our”) values your privacy and is committed to safeguarding the personal information of individuals who use our website and services (“you” or “your”). Our Privacy Policy explains the collection, use, and protection of your information and outlines your rights regarding your data.

1. Introduction

Meoun Education Ltd. specializes in guiding and consulting students on educational opportunities, primarily within the UK. By using our site or services, you consent to the practices outlined below.

2. Information We Collect

We collect various types of information to provide and improve our services, enhance your experience, and ensure that we meet your expectations.

a. Personal Information

Information you voluntarily provide, such as:

  • Name and Contact Details: Name, email address, phone number, and postal address.
  • Demographics: Date of birth, nationality, and similar details.
  • Educational Background: Academic qualifications, career goals, and institutions attended.
  • How It’s Collected: Website forms, email communications, phone calls, consultations, or other interactions.

b. Usage Data

Automatically collected information, including:

  • Pages visited, links clicked, and searches performed on our site.
  • Your IP address, browser type, device type, and other details to improve functionality.
  • How It’s Collected: Cookies, analytics platforms, and similar tracking technologies.

c. Third-Party Information

Information obtained from third parties such as:

  • Publicly available platforms (e.g., LinkedIn or social media).
  • Educational institutions or government agencies (e.g., academic credentials or funding confirmations).

3. How We Use Your Information

We use the information we collect for the following purposes:

  1. To Provide Our Services: Deliver guidance, consultation, and educational options tailored to your requirements.
  2. To Process Requests: Assist with inquiries or applications, such as admissions guidance or funding opportunities.
  3. Marketing Communications: Send updates about new courses, events, or services, with your consent.
  4. Personalization: Improve your user experience via relevant recommendations or tailored content.
  5. Improvement and Analytics: Analyze website traffic, improve performance, and develop new services.
  6. Legal and Compliance: Fulfill contractual obligations, comply with regulations, and prevent fraud or misuse.

4. Legal Basis for Processing Your Information

We process your information in a lawful manner under the following conditions:

  • Consent: When you provide consent (e.g., for marketing communications).
  • Contractual Obligations: To provide services you have requested.
  • Legitimate Interests: To enhance our services and website functionality.
  • Legal Compliance: When required by applicable laws or regulations.

5. Your Choices

We respect your right to control your data. You have the following rights:

  1. Right to Access: Request a copy of the personal data we hold about you.
  2. Right to Rectification: Request corrections to inaccurate or incomplete data.
  3. Right to Erasure: Request the deletion of your data (except where legally required).
  4. Data Portability: Request that your data be provided in a portable format.
  5. Opt-Out of Marketing: You can unsubscribe from promotional emails by clicking the “unsubscribe” link provided in our communications.

To exercise these rights, you can contact us at [email protected].

6. Data Security

We take the security of your data seriously and employ industry-standard measures to protect it, including:

  • Data encryption during storage and transmission.
  • Restricted access to personal data by authorized personnel only.
  • Regular system audits to address vulnerabilities.

However, no method of storage or transmission online is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. Upon expiration of the retention period, we securely delete your information.

8. Sharing Your Information

We do not sell or lease your personal information. However, we may share your data under specific circumstances:

  1. Service Providers
    We may share data with trusted vendors who assist us in providing services, conducting analytics, or maintaining our website.

  2. Legal Requirements
    We may disclose data to regulatory authorities, courts, or other entities if legally required.

  3. Aggregate or Anonymized Data
    Data that does not identify individuals may be used for research, analytics, or marketing.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve site performance, gather analytics, and personalize content.

Cookie Management

You can control cookies through browser settings. Disabling cookies may impact the functionality of our website.

To learn more about our cookie policy, contact [email protected].

10. Children’s Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect data from children. If we discover that a minor has provided personal information, we will take steps to delete it promptly.

11. AI-Generated Content

Meoun.uk uses AI-generated tools to create educational content. While AI systems are used:

  • Data Protection: We anonymize all user-provided data before processing through AI tools.
  • No Retention: Data used for content generation is not stored for future purposes.
  • Transparency: Educational content generated using AI is clearly labeled.

12. International Data Transfers

As Meoun is based in the UK, your data will primarily be processed within the European Economic Area (EEA). For non-EEA users, data may be transmitted internationally, ensuring compliance with relevant laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect updates to our practices or regulatory changes. Revisions will be posted on this page, and we encourage users to review it regularly.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

  • Email: [email protected]
  • Postal Address: Meoun Education Ltd, The Basement, Goodmayes House, 45-49 Goodmayes Rd, Ilford IG3 9UF, United Kingdom.
  • Phone: +44 020 8135 6603

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